Which InterContinental hotels give free club lounge access via a ‘preferred partner’ agent?

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• Beverly says:

  14 Nov14 November 06:30

  Very quick query –if I book an Intercontinental through Emir can I combine it with my free night from my Ambassador membership, and will I get the points?

  • Chris says:

    14 Nov14 November 07:20

    You need to book the ambassador night with IHG as it’s a special rate code. No reason not to make two separate bookings to cover your stay though.

  • LittleNick says:

    14 Nov14 November 07:22

    I presume you’re talking about the free weekend night. Not for the same booking as the weekend night needs to be booked from your IHG account. However if you’re staying longer you could have an additional booking through Emyr to extend your stay

• Colin MacKinnon says:

  14 Nov14 November 07:43

  Not ALL Intercontinentals – I emailed Emyr just yesterday about the IC Miramar Panama and he replied (super fast) that it wasn’t on his list.

  • Marc says:

    14 Nov14 November 08:14

    That is exactly what the article says?

    • memesweeper says:

      14 Nov14 November 08:44

      No , it says all ICs are bookable with benefits through Emyr, which isn’t correct. You can check the virtuoso list here: https://www.virtuoso.com/hotels

      Emyr may have deals with hotels that aren’t on Virtuoso too, so if it’s on the site, it’s assured, if it isn’t, no harm in asking anyway.

      • Rob says:

        14 Nov14 November 08:50

        He can do (virtually) all IC hotels via the IHG Luxury Programme. If a hotel is in Virtuoso too, you can pick the benefits package you prefer.

        • Alan says:

          14 Nov14 November 10:45

          In the last year I have asked Emyr about Warsaw and Sofia neither were on his list.

          Previously Sofia was so maybe the list has been trimmed. Any chance of posting the current list.

      • Phillip says:

        14 Nov14 November 08:54

        What is shown on Virtuoso is very limited compared to the overall programme participation. If you do a quick Google search for the IHG Luxury and Lifestyle programme you can see all the participating properties. They include Kimptons and Regents as well as Indigo on the Lifestyle side of things. A bit like Marriott’s Stars and Luminous rates.

        • Erico1875 says:

          14 Nov14 November 11:47

          Sofia is on FHR

• memesweeper says:

  14 Nov14 November 08:40

  Ambassador & Emyr can result in a double upgrade from standard, which may come with club access. I got this last month in IC Festival UAE.

• chelseafifi says:

  14 Nov14 November 09:54

  Slightly O/T I have an upcoming stay at The Regent, Berlin booked via Amex FHR, I did add my IHG number during booking but it’s not showing on my IHG app future bookings (which I think is usual for FHR). I am now Diamond Elite and have also joined Ambassador for first time, will it be OK to just give my IHG number when checking in, they will then see my status, or would it be more beneficial to contact the hotel ahead of my arrival? Much appreciate any advice as new to hotel status.

  • Rob says:

    14 Nov14 November 10:46

    If you pre-paid for the stay then you won’t get benefits or points so it doesn’t matter. If you didn’t pre-pay then drop the hotel an email asking them to add your number to your reservation.

    • chelseafifi says:

      14 Nov14 November 12:03

      Thanks Rob, not prepaid, I’ll drop an email.

    • aseftel says:

      14 Nov14 November 12:15

      Ambassador benefits aren’t excluded on third party bookings. The benefits guarantee is only for ‘direct’ bookings though so you’re very much relying on the hotel to play ball.

      I’d always recommend mentioning loyalty membership on third party bookings ahead of arrival. It’s a one-way bet, worst they can do is enforce terms and reject benefits – which is what you get anyway.

• StanTheMan says:

  14 Nov14 November 11:02

  Any precedent for compensation/alternative if we have lounge access included in our booking, but kids (10 and 8) arent allowed in the lounge – Abu Dhabi – for the evening pre-dinner drinks/canapes ???
  I’d like to just be allowed to go to a hotel bar instead, but not sure if that is realistic?

  • Rob says:

    14 Nov14 November 12:09

    This happened to us at IC Dubai Festival City last month. They let us go to the hugely expensive ‘all you can eat’ buffet downstairs instead, for free, which was a result.

    • StanTheMan says:

      14 Nov14 November 12:36

      Great. Already on HB, but good to know that there should be something we can aim for.

• Sunnyside says:

  14 Nov14 November 15:32

  Just an fyi on Emyr’s services, he did not respond to my inquiry. He responded to acknowledge receipt but then nothing. I booked through another channel since customer service doesn’t seem to be his forte.

  • Rob says:

    14 Nov14 November 15:52

    Probably dropped into spam. He is the best person I know in terms of customer service – not just travel, I am talking about any aspect of my life. There is no-one else I deal with in any capacity who is more responsive and helpful.

  • TGLoyalty says:

    14 Nov14 November 16:34

    Tbh that seems very unlike Emyr he’s usually very responsive even to random requests

  • iSub says:

    15 Nov15 November 09:35

    I have to agree with Rob and TGLoyalty. I’ve used Emyr’s services at least ten times and his customer service is incredible. I am regularly shocked by how quickly he turns around queries and requests. He always seems to go the extra mile

• James says:

  16 Nov16 November 00:28

  Do any give lounge access and/or complimentary breakfast when staying on points ?

  • Rob says:

    16 Nov16 November 00:32

    No (obviously Diamond gets free breakfast, and you can take lounge access as a 40-night Milestone Reward).

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